In line with GDPR regulations, Lifetime does not hold learner data for more than seven years so we're unable to support with a request from longer ago than this if a learner wants a certificate or information.
However, they may be able to obtain a copy of certificates, or further information, by contacting the awarding body directly.
Our awarding bodies can be contacted here:-
https://innovateawarding.org/contact-us/ (for diplomas and standards)
https://www.cityandguilds.com/help/contact-us (for functional skills maths and English)
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